Delivery & Return Policy

How about the delivery time?
Generally, it will take 3 to 25 days after receive your advance payment. The specific delivery time depends on the item and the quantity of your order.

Delivery Time

Ecochargewheels typically delivers orders within 3 to 25 business days after receiving your advance payment. Please note that the exact delivery time may vary depending on the specific products you’ve ordered and the quantity.

Factors Affecting Delivery Time:

  • Product Availability: Certain items may have longer lead times due to stock availability or manufacturing processes.
  • Order Quantity: Larger orders may require more time to process and ship.

We will provide you with an estimated delivery timeframe when you place your order. If you have any questions or concerns about your delivery, please don’t hesitate to contact our customer support team.


How about the warranty?
Our warranty period is one year, if you want to increase the warranty time, you can contact the sales staff to discuss

Warranty Information

Ecochargewheels offers a standard one-year warranty on all our products. This warranty covers defects in materials and workmanship under normal usage conditions.

If you’d like to extend your warranty coverage:

  • Contact our sales team: They can provide you with information about available warranty extension options and associated costs.

By discussing your specific needs with our sales representatives, we can help you choose the warranty plan that best suits your requirements.


How about the shipping cost?
Shipping costs are not fixed and need to be checked in real time. It is best to contact the staff to help you check the shipping costs when placing an order.

Shipping Cost:

Ecochargewheels offers flexible shipping options to meet your needs. However, please note that shipping costs can vary depending on your location, the size and weight of your order, and any additional services required.

To get an accurate shipping quote:

  1. Contact our customer support team: You can reach us by phone, email, or live chat.
  2. Provide your shipping address: Our representatives will use this information to calculate the most suitable shipping method and associated costs.

By contacting us directly, we can ensure you receive the most up-to-date and precise shipping information for your order.